Trade in Qualtrics for Joyous

Trade-in your remaining Qualtrics contract – and we’ll even migrate your existing use-cases for you.

What you'll get when you trade in Qualtrics

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Credit

A full credit for time remaining on your current Qualtrics contract

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Migration

Premium support to migrate your existing feedback use cases to Joyous

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Support

Dedicated 1:1 channel in Teams or Slack for ongoing customer success

Here's how it works

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Book a quick call with us.

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Discuss your contract, use-cases and any questions - and receive a personalized onboarding plan.

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Get your contract converted and start using Joyous immediately!

Why are companies switching to Joyous?

Qualtrics was too slow. Instead of long lists of problems, Joyous uses conversational AI to guide teams toward actionable solutions - in real-time.

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SVP Field Services
Major US Telco

Joyous represents a fundamental shift from periodic surveys to on-demand insights. Now we harness frontline feedback to fine-tune operations rapidly.

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Chief Operations Officer
International Airline

Joyous synthesizes responses into prioritized plans in days. Sales rep quota attainment increased as a direct result. Qualtrics doesn't come close.

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VP Global Sales
IT Services Company

Innovation at Qualtrics moves too slowly. We need a partner who provides game changing AI in a product that is secure by design. That's Joyous.

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Chief Customer Officer
Major National Bank

Already trusted by some of the world’s largest organizations.

Trusted by top teams
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No training on your data

Joyous does not use your data to train any of its models. Including third party AI sub-processor models.

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Zero data retention

No data is stored with LLM providers for all Joyous customers by default.

security

SOC 2 (Type 2)

Our latest audit report certifies that our security policies and controls continuously meet the highest industry standards.

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Advanced permissions

Specify who can do and create what, with granular precision.

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Secure encryption

When you use Joyous, your data is encrypted in-transit using TLS 1.2 or greater.

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GDPR & CCPA

We have mapped our privacy program to the GDPR and other global privacy regulations.

FAQs

Do I need to be an existing Qualtrics Customer?
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To qualify for this offer you need to have a current contract with Qualtrics. If your Qualtrics contract has expired in the last 6 months, you may also qualify. Please book a time with our team to discuss this further.

Do I need to sign a Joyous contract?
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Yes, you must sign a Joyous contract that is at least 12 months longer than the remaining term on your Qualtrics contract.

How long is a Joyous contract?
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If you take up the Trade in Qualtrics offer your contract must be at least 12 months longer than the remaining term on your Qualtrics contract.

Why are customers moving from Qualtrics to Joyous?
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Joyous is the most efficient, engaging and action-oriented alternative to Qualtrics and legacy feedback platforms.

How is Joyous different from traditional surveys?
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Traditional surveys are structured, form-based, and often take weeks to launch and analyze. Instead Joyous runs conversational one-on-one chats at scale and delivers actionable insights in days.

What’s the ROI of switching to Joyous?
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Organizations save time and money immediately. A campaign that might take 500+ hours with surveys or focus groups takes as little as 54 hours with Joyous. Leaders also act faster on prioritized insights, avoiding repeat issues, cutting operational costs, and accelerating change. You can calculate potential savings using the Feedback Cost Calculator

What use cases does Joyous support?
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Joyous use cases include: Customer experience (CX) management - including frontline and customer feedback. Employee experience (EX) management - including frontline, operational, centralized, contractor and vendor teams. Cost optimization, growth acceleration, market research, academic research and product research are also supported.

What types of feedback does Joyous support?
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Joyous supports conversational feedback as well as traditional pulse and long-format surveys. Joyous campaigns can be scheduled, distributed with links or triggered via events.

Can I trade in if I'm using a different feedback solution?
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Yes, you can also trade in your current Medallia, Glint, Perceptyx, Peakon, AskYourTeam, InMoment or Culture Amp contract.