Head of Partnerships

Joyous, is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews.

With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best.

Why This Role Rocks

You’ll be building the next phase of the Joyous partner ecosystem - transforming partnerships into one of our most powerful growth engines.

This is a hands-on, high-impact role for someone who thrives at the intersection of strategy and execution. You’ll create and scale a diverse partner network across technology alliances, resellers, consultants, and integrations - while working directly with the CEO and go-to-market leaders to turn relationships into measurable revenue.

You’ll build from what exists today and expand it into something extraordinary: a world-class partner program that fuels growth, deepens customer value, and amplifies our brand around the world.

What You’ll Be Owning (and Loving)

Strategy, Alignment & Growth

• Develop and execute a comprehensive partnership strategy spanning technology, reseller, referral, and integration partners.
• Transform existing relationships into active revenue generators through enablement, activation, and joint go-to-market initiatives.
• Identify, recruit, and onboard new partners aligned with our target industries and customer profiles.
• Design scalable playbooks for partner recruitment, onboarding, enablement, and management.

Partner Revenue & GTM Execution

• Own partner-sourced pipeline targets and deliver measurable ROI across all partner types.
• Work directly with Sales on joint account planning, lead generation, and co-selling motions.
• Develop and manage joint go-to-market programs including co-marketing campaigns and events.
• Ensure partner-sourced opportunities are qualified, tracked, and supported to successful close.

Enablement, Programs & Operations

• Launch and manage partner enablement programs covering training, certification, and sales tools.
• Plan and execute partner events - from executive roundtables to conference activations.
• Build operational rigor around partner reporting, business reviews, and performance metrics.
• Align with Product and Engineering on integration partnerships to ensure technical and commercial success.

Collaboration & Influence

• Work cross-functionally with Marketing, Product, Sales, and Customer Success to ensure partnership alignment across the customer journey.
• Partner closely with Marketing to create co-branded content and campaigns that elevate both brands.
• Develop partnership strategy with the CEO and leadership team.
• Operate as a team of one to start - influencing through collaboration, clarity, and results.

A Bit About You

• 5+ years in B2B SaaS partnership management across channel, referral, or technology alliances.
• Proven experience building or scaling a partner program at a high-growth (Series B/C) company.
• Hands-on and strategic - equally comfortable drafting contracts, closing partner deals, or hosting an event.
• Deep understanding of partnership ecosystems, joint GTM models, and revenue attribution.
• Data-driven with clear KPI discipline and ROI focus.
• Excellent relationship builder who influences at every level, from C-suite to partner managers.
• Familiar with HubSpot and modern partner tech stacks; comfortable with APIs and integration discussions.
• You thrives in a remote-first environment and build strong virtual relationships

How we work

• Remote-first, US-based
• Travel when needed to see prospects or partners in person, including an annual kick off usually in New Zealand!
• Competitive salary, commission, and equity
• Flexibility, purpose, good humans
• A team that values progress over perfection, and conversation over command