Job Description

United States, Remote

Joyous is hiring an an Entry-level strategic Account Execute to scale the Americas Telco Business.

Reporting into the Vice-President of Enterprise Sales, you’ll generate and own a robust pipeline, break into new logos, and outmaneuver competitors with Joyous’ transformative solutions.

Sound like you? Keep reading!

Joyous is a New Zealand-based, venture-backed startup focused on making life better for people at work. We have an international focus with a distributed remote team.

The role

With an unwavering focus on growth, you’ll lead customers through complex buying journeys, build executive-level trust, and consistently surpass quota—expanding Joyous footprint and influence within the enterprise space.

Key responsibilities:
  • Be a true hunter—relentless in pursuing, developing, and closing high-value opportunities across the enterprise market. You’ll generate and own a robust pipeline, break into new logos, and outmaneuver competitors with Joyous transformative solutions.
  • In this hunter role where you’ll thrive on winning new logos, navigating complex enterprise sales cycles, and breaking into untapped markets.
  • Lead customers through complex buying journeys, build executive-level trust, and consistently surpass quota—expanding Joyous footprint and influence in the enterprise space.
  • Have a team that surrounds you that will give the guidance, support, and encouragement to be successful.
  • Cultivate relationships with C-level executives and technical decision-makes at Fortune 500 companies.
  • Develop account plans and keep HubSpot up to date with deal pipeline.
  • Leverage MEDDPICC to help navigate the sale journey and communicate process.
  • Drive strategic deals from inception to close.

About you

Fueled by a drive to win, the Strategic Account Executive is a true hunter—relentless in pursuing, developing, and closing high-value opportunities across the enterprise market.

  • Willingness to learn.
  • Creative and innovative mindset, strong communication, and strategic planning skills.
  • Operational Discipline & Consistency:
  • Pipeline Generation Rhythm – Drives a structured cadence of prospecting, outbound activity, and pipeline reviews to ensure continuous new logo creation and healthy funnel coverage.
  • Forecast Accuracy & Rigor – Maintains disciplined pipeline hygiene, leveraging CRM best practices to ensure accurate forecasting and visibility.
  • Data-Driven Discipline – Uses metrics, KPIs, and sales insights to guide decision-making and optimize performance.
  • Execution Consistency – Demonstrates reliable follow-through on territory plans, account strategies, and customer commitments.
  • Process Adherence – Consistently applies sales methodologies (e.g., MEDDPICC) to qualify, advance, and close deals with repeatable success.
  • Target & KPI Accountability
  • Quota-Crushing Mindset – Relentlessly drives to exceed revenue targets and outperform peers.
  • KPI Obsession – Treats activity metrics (calls, meetings, pipeline coverage) as non-negotiables to fuel constant deal flow.
  • High-Velocity Execution – Pushes an aggressive operating rhythm to keep deals advancing and numbers ahead of pace.
  • Forecast Ownership – Delivers tight, reliable forecasts by managing every stage of the funnel with precision.
Communication & collaboration:
  • Executive Presence & Storytelling – Confidently communicate complex value propositions to C-Suite stakeholders through compelling narratives and data-driven presentations.
  • Cross-Functional Alignment – Partner with product, marketing, and customer success teams to ensure customer objectives are met and sales strategies are executed seamlessly.
  • Deal Team Leadership – Orchestrate internal resources, including solutions engineers, legal, and finance, to drive consensus and advance enterprise-scale opportunities.
  • Stakeholder Influence & Negotiation – Build trust with diverse decision-makers, navigate organizational politics, and manage complex buying committees with clarity and authority.
  • Transparent & Disciplined Communication – Maintain crisp updates with internal teams and customers, ensuring alignment on next steps, mutual action plans, and accountability.
  • Willingness to travel as needed.

Benefits

  • Flexible work - You decide which hours you work, and where you work from.
  • Joyous Parental Journey - A revolutionary parental journey benefit created for all parents by Joyous parents.
  • Home office - A mechanical desk and peripherals to get your work-from-home space setup right.
  • Stock options - We want everyone to share in the success of Joyous - every employee gets allocated stock options.
  • Health insurance & counseling - Health insurance coverage for all employees and unlimited free access to counseling services.
  • Flexible public holidays - It's your choice to take any local or national public holiday on a day that is more suitable or relevant to you.
  • Joy days - Six extra free company-wide days off per year to do whatever brings you Joy.
  • Merch - Free Joyous merch when you join and each employment anniversary. Plus unlimited discounted merch.

A bit more about Joyous

Who we are

Joyous is a frontline feedback solution, hosted in AWS. Joyous safely leverages AI to help leaders make sense of frontline feedback.

Used by organizations with large dispersed frontline workforces who need to reduce costs across, accelerate momentum and simultaneously increase frontline engagement.

The problem

In a world of constant change and understaffed critical roles, leaders struggle to meaningfully engage frontline teams on key pain points and initiatives.

As a result, changes roll out slower, cost more, and often fail to drive efficiency, cost savings or growth - leading to poor adoption and missed impact.

The solution

Joyous is excellent at  connecting leaders to the frontline in a way that drives real impact.  

Through targeted one-on-one  chats - Joyous combines the scale of surveys with the depth of focus groups -  delivering detailed, actionable plans from thousands of real voices - fast,  simply, and beautifully.

Executives can also effortlessly close  the loop, sharing results and actions where feedback was  given - all in just days. The impact is electrifying.