AVP Enterprise Sales

Joyous, is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews.

With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best.

Why This Role Rocks

You’ll be leading the charge in one of the most exciting and complex industries we serve - telco.

This isn’t a maintenance role. It’s a builder role for someone who loves to open doors, create structure, and drive growth from the front.

You’ll focus on enterprise-scale carriers, OEMs, contractors, and tower companies - connecting with senior executives across operations, transformation, and customer experience.

And you’ll have the backing of a world-class team to help you win.

What You’ll Be Owning (and Loving)

Strategy, Alignment & Growth

• Define and execute a go-to-market strategy for the Americas telco segment.
• Build and expand executive-level relationships across Fortune 500 telco and infrastructure companies.
• Develop account plans, deal strategies, and growth playbooks for new logo acquisition and expansion.
• Collaborate closely with Product, Marketing, Partnerships, and Customer Success to ensure we deliver measurable value.

Sales Execution & Leadership

• Lead enterprise-level sales cycles from prospect to close - navigating multi-stakeholder buying groups and long procurement processes.
• Apply MEDDPICC methodology to qualify, advance, and close deals with rigor and repeatability.
• Maintain disciplined pipeline hygiene and forecast accuracy through HubSpot (we’re sticklers for good data).
• Orchestrate internal deal teams across Solutions Engineering, Legal, and Finance.
• Coach, support, and inspire others on the team to build momentum and consistency.

Operational Excellence

• Drive a structured cadence of prospecting, outbound activity, and pipeline reviews to ensure continuous new logo creation.
• Use data, KPIs, and insights to guide decisions and improve performance.
• Deliver predictable results through disciplined territory management and consistent execution.
• Own your forecast - and make it one the business can depend on.

Communication & Collaboration

• Confidently communicate complex value propositions to C-suite executives through compelling stories and data.
• Partner cross-functionally with Marketing and Product to shape messaging and solutions that resonate with customers.
• Be transparent and disciplined in your communication - internally and externally.
• Represent Joyous with authenticity and credibility at industry events and with strategic partners.

A Bit About You

• 10+ years of enterprise sales experience with a record of exceeding quota and landing net-new logos.
• Deep experience in the telco vertical - you know the players, the procurement process, and the politics.
• Comfortable managing long, complex sales cycles and multiple stakeholder groups.
• Skilled at building trust with executive decision-makers and influencing strategic outcomes.
• Data-driven, disciplined, and operationally sharp - but also creative and people-first.
• Experience in early-stage or scaling SaaS startups a big plus.
• Willingness to travel as needed across the Americas.

How we work

• Remote-first, US-based
• Travel often to see prospects in person, including an annual kick off usually in New Zealand!
• Competitive salary, commission, and equity
• Flexibility, purpose, good humans
• A team that values progress over perfection, and conversation over command

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