If Qualtrics, Medallia or your current platform has spent years measuring the same problems, maybe it's time to start changing them.
We'll price Joyous at least 25% below the feedback platform we replace.
Still under contract? We will cover the remaining transition period.
Move your use cases over with no additional fees. Our team does the work.
Feedback for the last 20 years measured the temperature. The next 20 should continuously improve it.
Define the problem, start the conversation and let AI follow the answer to what actually matters.
Bring customer, employee, market, operational and AI signals together so separate data becomes one clear problem.
Create a prioritized action plan and hand each action to the human, AI agent or system capable of doing something.
Close the loop. Tell customers and employees when their feedback caused something to change.
Watch what happens next. Did the action work? Did the experience improve? Use the new evidence to decide what should happen after that.
NPS. CSAT. eNPS. Engagement. Has it materially changed? And if it has, can you confidently say it changed because of the feedback platform you've been paying for?
If not: what exactly are you protecting?
See my switch price →A competitor cuts its renewal price by 30% this morning. By lunchtime, customers are leaving. The useful question isn’t which dashboard spotted it first. It’s whether your feedback system can understand the whole problem and do something about it while it still matters.
A pricing move is creating avoidable churn because frontline humans and AI agents do not have enough authority to retain customers.
Tell Joyous what you need to understand. AI follows the participant and asks what matters next.
Joyous groups and prioritises what people are saying, then turns patterns into specific actions and tasks.
Route work to humans, AI agents or systems — then keep listening to see whether the change worked.
The old feedback stack measures the organization. The new feedback system helps operate and continuously improve it.
Measured the temperature. Rarely changed it.

A real-time engine for change.


If the scores barely move and nothing visibly changes, what exactly are you paying to measure?
Joyous turns conversations into themes, actions and plans - without the usual survey admin in between. See the actual product, how people respond, and how feedback moves from signal to action.

Qualtrics, Medallia, Culture Amp, Glint, Perceptyx, InMoment, Workday Peakon, AskYourTeam and other qualifying feedback platforms.
For qualifying trade-ins, Joyous will be priced at least 25% below the platform being replaced, subject to scope and contract terms.
For qualifying customers, Joyous can cover the transition period at no cost in return for a longer-term Joyous agreement afterwards.
No. Start with one use case or journey, prove the new model, and expand from there.
Yes. Measurement remains useful. The difference is that it becomes one feature inside a system built to understand what should change and help action happen.
Tell us what you use, what you pay, how much feedback you send and when your contract ends. We’ll turn it into a tailored trade-in proposal and send it to you.
Get my trade-in offer →