Feedback platform trade-in: frequently asked questions

Question 1

Which platforms can I trade in?

Accepted Answer

Qualtrics, Medallia, Culture Amp, Glint, Perceptyx, InMoment, Workday Peakon, AskYourTeam and other qualifying feedback platforms.

Question 2

What does “25%+ less” mean?

Accepted Answer

For qualifying trade-ins, Joyous will be priced at least 25% below the platform being replaced, subject to scope and contract terms.

Question 3

What if my current contract hasn't ended?

Accepted Answer

For qualifying customers, Joyous can cover the transition period at no cost in return for a longer-term Joyous agreement afterwards.

Question 4

Do I need to migrate everything on day one?

Accepted Answer

No. Start with one use case or journey, prove the new model, and expand from there.

Question 5

Can Joyous still run NPS, CSAT or engagement measurement?

Accepted Answer

Yes. Measurement remains useful. The difference is that it becomes one feature inside a system built to understand what should change and help action happen.

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