Joyous is hiring an Associate Vice-President of enterprise sales to scale the Americas telco business.
Reporting into the Vice-President of Enterprise Sales, this is a critical role that requires deep experience of the Telco vertical spanning across Carrier Service Providers, OEMs, General Contractors, and Tower Companies. You will specifically have a focus on operations, transformation, and customer experience.
Sound like you? Keep reading!
Joyous is a New Zealand-based, venture-backed startup focused on making life better for people at work. We have an international focus with a distributed remote team.
The role
The AVP of Enterprise Sales will partner with our Joyous Advisors (Industry Titans), Sales Ambassadors, and our Customer Success team to secure net new customers within the Telco vertical. Helping us expand beyond AT&T, Verizon, T-Mobile, Vodafone, Telus, Altice, and Nokia.
Key responsibilities:
- Utilize your existing deep relationships within C-level and Executive levels to initiate deal strategy and execution to land enterprise size accounts.
- Have a team that surrounds you that will give the guidance, support, and encouragement to be successful.
- Cultivate relationships with C-level executives and technical decision-makes at Fortune 500 companies.
- Develop account plans and keep HubSpot up to date with deal pipeline.
- Leverage MEDDPICC to help navigate the sale journey and communicate process.
- Drive strategic deals from inception to close.
About you
- 10+ years of sales experience, with a track record of exceeding quota, and landing net new enterprise accounts.
- Experience in managing multi-stakeholder buying groups, long sales cycles, and enterprise procurement process.
- Skilled at building trust and influencing executive decision-makers to drive strategic deals forward.
- Creative and innovative mindset, strong communication, and strategic planning skills.
- Experience in both early-stage startups.
- Operational Discipline & Consistency:
- Pipeline Generation Rhythm – Drives a structured cadence of prospecting, outbound activity, and pipeline reviews to ensure continuous new logo creation and healthy funnel coverage.
- Forecast Accuracy & Rigor – Maintains disciplined pipeline hygiene, leveraging CRM best practices to ensure accurate forecasting and visibility.
- Data-Driven Discipline – Uses metrics, KPIs, and sales insights to guide decision-making and optimize performance.
- Execution Consistency – Demonstrates reliable follow-through on territory plans, account strategies, and customer commitments.
- Process Adherence – Consistently applies sales methodologies (e.g., MEDDPICC) to qualify, advance, and close deals with repeatable success.
Target & KPI accountability:
- Quota-Crushing Mindset – Relentlessly drives to exceed revenue targets and outperform peers.
- KPI Obsession – Treats activity metrics (calls, meetings, pipeline coverage) as non-negotiables to fuel constant deal flow.
- High-Velocity Execution – Pushes an aggressive operating rhythm to keep deals advancing and numbers ahead of pace.
- Forecast Ownership – Delivers tight, reliable forecasts by managing every stage of the funnel with precision.
Communication & collaboration:
- Executive Presence & Storytelling – Confidently communicate complex value propositions to C-Suite stakeholders through compelling narratives and data-driven presentations.
- Cross-Functional Alignment – Partner with product, marketing, and customer success teams to ensure customer objectives are met and sales strategies are executed seamlessly.
- Deal Team Leadership – Orchestrate internal resources, including solutions engineers, legal, and finance, to drive consensus and advance enterprise-scale opportunities.
- Stakeholder Influence & Negotiation – Build trust with diverse decision-makers, navigate organizational politics, and manage complex buying committees with clarity and authority.
- Transparent & Disciplined Communication – Maintain crisp updates with internal teams and customers, ensuring alignment on next steps, mutual action plans, and accountability.
- Willingness to travel as needed.
Who we are
Joyous is a frontline feedback solution, hosted in AWS. Joyous safely leverages AI to help leaders make sense of frontline feedback.
Used by organizations with large dispersed frontline workforces who need to reduce costs across, accelerate momentum and simultaneously increase frontline engagement.
The problem
In a world of constant change and understaffed critical roles, leaders struggle to meaningfully engage frontline teams on key pain points and initiatives.
As a result, changes roll out slower, cost more, and often fail to drive efficiency, cost savings or growth - leading to poor adoption and missed impact.
The solution
Joyous is excellent at connecting leaders to the frontline in a way that drives real impact.
Through targeted one-on-one chats - Joyous combines the scale of surveys with the depth of focus groups - delivering detailed, actionable plans from thousands of real voices - fast, simply, and beautifully.
Executives can also effortlessly close the loop, sharing results and actions where feedback was given - all in just days. The impact is electrifying.
