Replace surveys
with dynamic conversations

Joyous is a feedback platform that combines measurement with dynamic AI conversations and real-time action.

Modern chats

Ask less and learn more with a mix of fixed and dynamic questions.

Instant actions

Instantly hand off actions to humans and AI agents in real-time

Try it live now

Scan the QR code or click the link and try it for yourself right now

Feedback without action damages your brand

Shift from a system of record to a system of action

Surveys

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Fixed Questions
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One way response
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Manual verbatim analysis
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Powerpoint presentations
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Limited action

Joyous

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Mix of fixed and dynamic questions
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Dynamic two-way chat
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Fast AI verbatim analysis
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Live action plan hand-off
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Close loop with audience
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More depth than surveys

Get both the score and what needs to change in one. With less pre-coding of questions.

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Real-time actions, no analysis

Actions are identified and prioritized continuously, no manual analysis needed.

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Simple to use and deploy

Easy to integrate across channels and products, Joyous works continuously at large scale.

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Insights across audiences

Consolidate, understand and correlate insights across audiences in one place.

Pull up your 10 year graph. NPS. CSAT. eNPS.

Has it changed much at all? And isn't it time to try something different?

Our vision for feedback over the next 20 years →
Already paying for a legacy feedback platform?

Switch to Joyous. We'll make it easy.

See the trade-in offer for Qualtrics, Medallia, Glint, Perceptyx and other legacy feedback platforms.

See the trade-in offer →
From the CEO blog

What would happen if you stopped running surveys?

Feedback for the last 20 years measured the temperature. The next 20 should continuously improve it.

Read the blog →