Set up boarding gate lounges to allow for preboarding queuing of specific rows
Objective: Understand from the frontline what changes should be made to the turnaround process to ensure efficiency while maintaining safety.
Mandatory PA to board middle zone first. So middle zone can seat first .. makes sense.
Also the first 20 pax could board by front door. As no one on board yet to hold up seating and baggage storage.
A leading low-cost airline set out to reduce aircraft turnaround time. The planning team knew that the key lay with the frontline - the ground crew and cabin teams who make every turnaround possible.
To unlock their insights efficiently, they turned to Joyous, the AI-powered platform that turns frontline conversations into instant, prioritised action plans.
Objective:Understand from the frontline what changes should be made to the turnaroundprocess to ensure efficiency while maintaining safety.
They asked employees:
1. Whether they think the airline has an effective turnaround process.
2. What changes to the process would improve turnaround efficiency?
50% of airport employees felt negatively about the current aircraft turnaround process.
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