Electric Utilities

Use frontline insights to power reliability

Use frontline feedback to reduce outages, support transitions, and streamline daily ops.

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Optimize costs across the workforce

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Take friction out of field, care and retail teams’ daily activities.
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Fine-tune product releases and sales processes.
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Accelerate growth for sales & product

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Improve employee & vendor engagement

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Improve onboarding, training and support for all frontline teams
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Use frontline insights to improve the experience your customers

Use retail, sales and care to elevate CX

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Enterprise wide frontline insights

The world’s only cloud based product that safely leverages AI to make sense of business critical frontline insights to help optimize costs, increase momentum and accelerate change.

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Prepare

Identify potential process and tool improvements.

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Plan

Prepare teams for an upcoming change.

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Launch

Increase the adoption of a new release or change.

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Improve

Increase the effectiveness of a recent change.

Start with a template. Accelerate anything.

The Joyous change campaigns make accelerating any change with frontline feedback easy. Start with our base templates and adjust to suit your needs.

Structured for speed and depth

Based on years of experiments and refinement - targeted campaigns are proven to get enough depth to act from a quick chat.
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Campaign goal
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Improve efficiency of new broadband connections and repair jobs.
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First topic: Week 1
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Specialist product
Second topic: Week 2
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Repairs
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Intro Messages
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Open text question
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Dynamic follow-up
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Closing message
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Our most popular campaigns for 

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Cost Optimizer

Use frontline insights for ops, change & IT
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Growth Accelerator

Use frontline insights for sales and product
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Employee Experience

Use frontline insights for HR & safety
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Customer Experience

Use frontline insights for customer and delivery
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Already trusted by some of the world’s largest organizations.

Trusted by top teams
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No training on your data

Joyous does not use your data to train any of its models. Including third party AI sub-processor models.

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Zero data retention

No data is stored with LLM providers for all Joyous customers by default.

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SOC 2 (Type 2)

Our latest audit report certifies that our security policies and controls continuously meet the highest industry standards.

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Advanced permissions

Specify who can do and create what, with granular precision.

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Secure encryption

When you use Joyous, your data is encrypted in-transit using TLS 1.2 or greater.

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GDPR & CCPA

We have mapped our privacy program to the GDPR and other global privacy regulations.

No long contracts. Unless you want one.

Buy a one-off campaign, a bundle or check out our subscription pricing.