Here is a comparison of the six feedback platforms, with a ranking from most to least progressive.

Ranking from Most to Least Progressive:

  1. Joyous: The platform's focus on conversational feedback, open communication, and frontline workers feels the most modern and progressive.
  2. Culture Amp: A strong focus on employee development and a comprehensive platform puts it high on the list.
  3. Medallia: A powerful, AI-driven platform with a wide range of capabilities across customer and employee experience.
  4. Perceptyx: A solid and comprehensive listening platform.
  5. Glint: A more traditional employee engagement platform, now integrated into the Microsoft ecosystem.
  6. Qualtrics: A very broad and powerful platform, but can be seen as a more traditional, survey-focused tool.

Comparison Table:

Feature

Qualtrics

Medallia

Glint (Microsoft Viva)

Perceptyx

Culture Amp

Joyous

Engaging

Traditional surveys and feedback forms.

Omnichannel feedback capture including voice, video, and social.

Primarily survey-based.

Multiple listening channels, including surveys, interviews, and crowdsourcing.

Surveys, performance reviews, and continuous feedback tools.

Conversational feedback via chat-like interface.

AI First

AI-powered analytics and insights.

AI-native platform with features like text and speech analytics, predictive modeling, and personalized messaging.

AI is used for analyzing comments and identifying themes.

AI-powered insights to analyze employee feedback and identify trends.

AI-powered text analytics and insights.

AI-driven conversations and thematic analysis.

Transparent Marketing & Pricing

Pricing not available on the website.

Pricing not available on the website.

Pricing not available on the website.

Pricing not available on the website.

Pricing information is not directly available on the main website.

Pricing information is not available on the website.

Enterprise Grade & Security

Comprehensive security features including encryption, access controls, and compliance with various standards.

Enterprise-grade security with features like data encryption, role-based access control, and compliance certifications.

Part of the Microsoft ecosystem, with robust security and compliance features.

Enterprise-grade security and compliance.

Strong security measures, including encryption, secure data centers, and compliance with standards like SOC 2.

Security policy available, outlining measures like encryption and access control.

Actionable Insights

Provides deep insights through advanced analytics and dashboards.

Real-time, AI-driven insights to help organizations take action quickly.

Provides insights to managers and leaders to help them improve engagement.

Provides actionable insights to help organizations improve the employee experience.

Focuses on providing actionable insights to managers and employees to drive development and performance.

Real-time, actionable insights from frontline employees.

Focus

Experience Management (XM) for customers, employees, products, and brands.

Customer and Employee Experience Management.

Employee Engagement and People Success.

Employee Listening and People Analytics.

Employee Experience and Development.

Frontline employee feedback and communication.